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Effective Date: January 4, 2026
Last Updated: January 4, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the websites, online stores, services, and related content (the “Site”) operated by DOCEANRX™ (“DOCEAN,” “we,” “us,” or “our”). By accessing or using any part of our website(s), purchasing our products, or creating an account, you agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy, Shipping Policy, and Return Policy.

To understand how and what information we collect, and how we may use or disclose such information, please carefully read our Privacy Policy. By using our Site, you acknowledge that you have read our Privacy and Cookie Policies and consent to our privacy practices. You further affirm your consent by becoming a registered user or submitting content or materials to, or through, our Site, or Services.

By accessing the Site, the pages or content contained on the Site, any services, information, tools, or other material contained or described herein, and/or contacting our personnel or otherwise interacting with us (collectively, the “Services”), you acknowledge your agreement with, and understanding of, the following Terms. These Terms may change from time to time (see the “Changes to Our Terms of Use” section in these Terms). Your continued use of the Site, or Services after we make changes is deemed to be acceptance of those changes, so please check these Terms periodically for updates. 

PLEASE READ THE DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY, THE INDEMNIFICATION, AND THE DISPUTES; GOVERNING LAW; JURISDICTION; CLASS ACTION AND JURY TRIAL WAIVER SECTIONS BELOW REGARDING YOUR LEGAL RIGHTS IN ANY DISPUTE INVOLVING DOCEAN, THESE TERMS, OR OUR PRIVACY POLICY, INCLUDING A WAIVER TO BRING ANY CLAIM UNDER A CLASS ACTION OR TO HAVE A TRIAL BY JURY, AND MANDATORY ARBITRATION. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS OR USE THE SITE.

YOU MAY NOT ACCESS OR USE THE SITE OR ACCEPT THESE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD.  IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS AND/OR USE THE SITE OR SERVICES.  

1. Eligibility and Intended Audience

Our website and products are intended for adults 18 years of age or older. By using the website, you represent and warrant that you are at least 18 years old and legally capable of entering into a binding agreement. You are responsible for ensuring that the purchase and use of our products is lawful in your jurisdiction.

2. Products (CBD and CBG)

DOCEAN offers topical wellness products containing cannabidiol (CBD) and cannabigerol (CBG) derived from hemp. Our products are intended for external use only unless expressly stated otherwise on the product label.

Important Product Disclosures

If you are pregnant, nursing, taking medication, or have a medical condition, consult a qualified healthcare professional before using any CBD or CBG product.

3. Medical and Health Disclaimer

The information provided on our website is for educational and informational purposes only and is not intended as medical advice or as a substitute for professional medical diagnosis or treatment. DOCEAN does not provide medical advice. Always seek the guidance of a qualified healthcare provider regarding any medical condition or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on the Site. Always consult with your provider or other qualified healthcare provider before embarking on a new treatment. Information obtained on the Site is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment.  You should always seek a direct, in-person appointment with your provider to assess any health-related concerns so a proper diagnosis and treatment can be administered.

4. Account Registration and Security

You may be required to create an account to access certain features. You agree to provide accurate, current, and complete information and to keep your login credentials secure. You are responsible for all activity, directly or indirectly, that occurs under your account. You shall accounts and authentication credentials that provide access to the Site secure and confidential. You must notify DOCEAN without undue delay regarding any misuse of accounts or authentication credentials.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraud, or misuse the website.

5. Orders, Payments, and Billing

All prices are displayed in U.S. dollars unless otherwise noted. By placing an order, you authorize DOCEAN and its third-party payment processors to charge your selected payment method.

We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or supply limitations.

You are responsible for applicable taxes, duties, and fees associated with your purchase.

6. Subscriptions and Auto-Renewal

If you purchase a subscription product, you authorize automatic recurring charges at the frequency and price disclosed at checkout until you cancel. You may cancel subscriptions through your account or by contacting customer support prior to the next billing cycle.

7. Shipping, Returns, and Refunds

Shipping timelines, return eligibility, and refund procedures are governed by our Shipping Policy and Return Policy, which are incorporated by reference. Please review those policies before purchasing.

8. User Conduct

We reserve the right, in our sole discretion, to deny or suspend use of the Site or Services to anyone for any reason or no reason at all.  You agree that you will not, and are prohibited from:

Any use which violates these Terms gives DOCEAN the right (without notice or liability) to revoke the aforementioned license, or to refuse, restrict, terminate, or discontinue your access to the Site and/or Services (or any portions, components, or features of the Site and/or Services).


9. User Content and Reviews

By submitting reviews, testimonials, images, or other content, you grant DOCEAN a perpetual, royalty-free, worldwide, transferable license to use, reproduce, modify, and display such content for business and marketing purposes.

You represent that your submissions are truthful, lawful, and do not violate third-party rights.

We may, but have no obligation to, monitor, edit, or remove submissions that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, discriminatory, or otherwise objectionable or violates any party’s intellectual property rights or these Terms. You represent and warrant that your submissions will not (a) violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right, (b) contain libelous or otherwise unlawful, abusive or obscene material, or (c) contain any computer virus or other malware that could in any way affect the operation of the Site, or Services. Moreover, if you provide us with any personal information relating to another individual, whether via submissions or otherwise, then you represent and warrant that you have the authority to do so and to permit us to use the information in accordance with these Terms and our Privacy Policy. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any submissions. You are solely responsible for any submissions you provide and their accuracy. We take no responsibility and assume no liability for any submissions posted by you or any third party.

10. Intellectual Property

DOCEAN and/or its affiliates own, operate, and maintain the Site and/or its associated Services. As part of the Site and associated Services, you are permitted to create an online profile where you can view product purchases.

DOCEAN along with other trademarks and/or service marks displayed on the Site or through the Services are the registered and/or unregistered trademarks and service marks of DOCEAN or its affiliates. Except where otherwise noted, DOCEAN hereby claims copyright ownership over all material available on the Site or through the Services. DOCEAN hereby reserves all rights with respect to copyright ownership over all material featured on the Site or through the Services, whether or not registered, along with trademark ownership over all trademarks and/or service marks, whether or not registered, displayed on the Site or through the Services. DOCEAN will enforce such rights to the full extent of applicable law.

Nothing on the Site or Services shall be construed as granting any license or right to use any image, video, trademark, service mark, or logo. Downloading, copying, or printing individual pages and/or parts of the Site is allowed for personal, non-commercial use only, and will not transfer title to any software or material on the Site or Services to you. You must not reproduce, distribute, reverse engineer, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Site or Services except as generally and ordinarily permitted through the Site according to these Terms. You must not access or use any part of the Site, any of the Services, or any materials available thereon for any commercial purposes. Explicit attribution to DOCEAN must be made in the event that the material, or any part thereof, is reproduced in any form, written or electronic. Furthermore, any reproduction, re-publication, or distribution of material requires the express consent of DOCEAN. 

11. Links to Other Site/Content of Other Provider

The Site or Services may link to or integrate with other Sites operated or content provided by third parties, and such other third-party Sites may link to the Site. We have no control over any such third-party Sites or their content and will have no liability arising out of or related to such Sites or their content. The existence of any such link does not constitute an endorsement of such Sites, the content of the Sites, or the operators of the Sites. Therefore, any opinions, statements, services, or other information expressed or made available by third-party suppliers on DOCEAN’s Site are those of such third-party suppliers. We do not represent or endorse the accuracy or reliability of any opinion, statement, or other information provided by any third party, or represent or warrant that your use of the content displayed on our Site or Services, or any other referenced content or service providers will not infringe rights of third parties not owned by or affiliated with us. All disclaimers and other notices associated with such materials shall apply and supplement these Terms as to the individual content. We are providing these links to you only as a convenience. You release and hold DOCEAN and their affiliates harmless from any and all liability arising from your use of any third-party Site or service.

11. Electronic Notices, Communications and Opt-Outs

By visiting our Site or sending us email, you are communicating with us electronically. By communicating with us electronically, you agree that: (a) we may communicate with you electronically by email, or as appropriate, by posting general notices on our Site or Services; (b) all notices, disclosures, and other communications that we send you electronically satisfy any legal requirement that such communications be in writing; and (c) any notices are deemed to be given and received on the date we transmit any electronic communication as described above.

Your submission of personal information to DOCEAN, or otherwise through the Site or Services is governed by DOCEAN’s Privacy Policy, which you can access via the following link: https://doceanrx.com/privacy-policy/ 

You agree that we, or third parties acting on our behalf may send you emails regarding important information regarding your use of the Site or Services, along with other electronic communications as detailed in these Terms, the Privacy Policy, and our Cookie Policy. While using the Site or Services, if you agree to receiving promotional materials from DOCEAN, or from another platform that partners with DOCEAN, then you will be deemed to have acknowledged, agreed, and consented to DOCEAN’s use of your personal information and data for that purpose, subject to our Privacy Policy.

You may opt out of receiving newsletters and other promotional messages at any time by clicking the unsubscribe link on the email, but you may not opt-out of receiving important items regarding use of the Site and/or Services, as further detailed in our Privacy Policy.

12. Disclaimer of Warranties

YOU EXPRESSLY AGREE THAT USE OF THE SITE OR SERVICES IS AT YOUR SOLE RISK. THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. DOCEAN AND ITS AFFILIATES MAKE NO WARRANTY THAT ACCESS TO THE SITE OR THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT VIRUSES OR OTHER HARMFUL COMPONENTS WILL NOT BE TRANSMITTED IN CONNECTION WITH YOUR USE OF THE SITE OR SERVICES. DOCEAN AND ITS AFFILIATES HEREBY EXPRESSLY DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND/OR REGULATION, ALL WARRANTIES, WHETHER EXPRESS, STATUTORY, OR IMPLIED, REGARDING THE SITE AND/OR SERVICES, AND ANY RESULTS TO BE OBTAINED FROM THE USE OF THE SITE AND THE SERVICES, ALONG WITH ITS CONTENTS, INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR USE, AND ALL WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, AND/OR USAGE OF TRADE OR THEIR EQUIVALENTS UNDER THE APPLICABLE LAWS AND/OR REGULATIONS OF ANY JURISDICTION. DOCEAN AND ITS AFFILIATES DO NOT WARRANT OR GUARANTEE THE ACCURACY, TIMELINESS, SUITABILITY, COMPLETENESS, OR AVAILABILITY OF THE SITE OR SERVICES OR THE INFORMATION OR RESULTS OBTAINED FROM USE OF THEREOF.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL DOCEAN OR ITS AFFILIATES BE LIABLE TO ANYONE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, ARISING IN TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE ARISING FROM YOUR USE OF ANY OF THE SITE OR OUR SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SITE OR SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR SERVICES, OR ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE OR SERVICES, OR FOR ANY CLAIM OR DEMAND BY ANY THIRD PARTY, EVEN IF DOCEAN OR ITS AFFILIATES KNEW OR HAD REASON TO KNOW OF THE POSSIBILITY OF SUCH DAMAGES, CLAIM OR DEMAND.

BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, DOCEAN’S, AND ITS AFFILIATES’, LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF DOCEAN OR ITS AFFILIATES, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY, OR OTHER THEORY OF LIABILITY ARISING OUT OF OR RELATING TO DOCEAN’S OPERATION OF OR YOUR USE OF THE SITE OR THE SERVICES EXCEED $100.

14. Indemnification

You agree to indemnify, defend, and hold harmless DOCEAN and affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from and against any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of: (a) your violation of these Terms, the documents they incorporate by reference, or any applicable law, (b) your violation of the rights of a third party, (c) your access to or use of the Site or Services, (d) any dispute or issue between you and any third party concerning the Site or Services; and (e) all claims pertaining to the Site or Services, or your use thereof that arise from, or otherwise allege, negligence, fraud, or intentional misconduct committed by you. Without limiting the foregoing, we reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of that claim.

YOU AGREE TO WAIVE ANY AND ALL LAWS THAT MAY LIMIT THE EFFICACY OF ANY RELEASES CONTAINED IN THESE TERMS.

15. Governing Law, Dispute Resolution, Remedies

These Terms are governed by the laws of the State of Mississippi, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or your use of the website shall be resolved through binding arbitration administered by the American Arbitration Association, conducted in the State of Mississippi, unless otherwise required by law.

The terms of this section apply to all disputes, even if the actions or relationship giving rise to such disputes occurred prior to this version of the Terms (or such modification).  However, the provisions of this section do not apply to any dispute as to which you have personally initiated a lawsuit or arbitration prior to agreeing to these Terms.  

We are reachable via the contact information at the end of these Terms to address any concerns you may have regarding your use of our Site, Services, or content thereon. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations as described below, which shall be a precondition to you initiating a lawsuit or arbitration against us (“Informal Dispute Resolution Process”). If you have a dispute with us, you must send an individualized, written notice describing the dispute to us via email to info@doceanrx.com. If we have a dispute with you, we will send a written notice to you using the contact information we have for you. 

Promptly following receipt of such notice, we will personally meet, via telephone or videoconference, in a good-faith effort to confer with each other and try to resolve informally any dispute covered by these Terms.  If you are represented by counsel, your counsel may participate in the conference as well, but you agree to fully participate in the conference personally. Likewise, if we are represented by counsel, our counsel may participate in the conference as well, but we agree to have a company representative fully participate in the conference. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Process required by this section.

Any matter or dispute relating in any way to your use of the Site, Services, or these Terms, which is not so resolved within sixty (60) days of the opposing party receiving the notice shall be submitted to binding confidential arbitration as provided below. 

Failure to complete the Informal Dispute Resolution Process is grounds for dismissal of any arbitration, described below. If a party brings an arbitration as described below without following the Informal Dispute Resolution Process, the arbitration shall be dismissed, and such party is required to pay any reasonable costs and fees of the other party.

Excluding claims by us for injunctive or other non-monetary relief, any claims related to the Site or Services, and any dispute or controversy arising out of or relating to these Terms, including without limitation, any and all disputes, claims (whether in tort, contract, statutory, or otherwise), or disagreements concerning the existence, breach, interpretation, application, or termination of these Terms, shall be brought on an individual basis and shall be resolved by final and binding arbitration before an arbitrator mutually selected by the parties. The arbitrator must have experience with the subject matter of the dispute and be a former federal or state court judge. The parties intend the Federal Arbitration Act (“FAA”) to apply to ensure enforcement of this arbitration agreement.  

The decision of the arbitrator will be final and binding on the parties. Judgment on any award(s) rendered by the arbitrator may be entered in any court having jurisdiction thereof. Nothing in this section shall prevent either party from seeking immediate injunctive relief from any court of competent jurisdiction, subject to the governing law and venue provisions in these Terms, and any such request shall not be deemed incompatible with the agreement to arbitrate or a waiver of the right to arbitrate. The parties undertake to keep confidential all awards in their arbitration, together with all confidential information, all materials in the proceedings created for the purpose of the arbitration and all other documents produced by the other party in the proceedings and not otherwise in the public domain, except to the extent that disclosure may be legally required of a party, necessary to protect or pursue a legal right, or to enforce or challenge an award in legal proceedings before a court or other judicial authority.

The arbitration shall take place in Mississippi or at the option of the party seeking relief, online, by telephone, via written submissions alone or in your state of residence if requested.  If the party seeking arbitration fails to appear at the administrative conference regardless of whether such party’s counsel attends, the arbitrator will administratively close the arbitration proceeding without prejudice, unless such party shows good cause as to why they were not able to attend the conference.  You and we agree that the party initiating arbitration must submit a certification to the arbitrator that they have complied with and completed the Informal Dispute Resolution Process requirements referenced above and that they are a party to the arbitration agreement enclosed with or attached to the demand for arbitration. The arbitrator is authorized to impose any sanctions under applicable rules, Federal Rule of Civil Procedure 11, or applicable federal or state law, against all appropriate represented parties and counsel.  Except as expressly provided in this arbitration agreement, the arbitrator may grant any remedy, relief, or outcome that the parties could have received in court, including awards of attorneys’ fees and costs, in accordance with applicable law. Except as provided herein, the parties shall bear their own attorneys’ fees and costs in any arbitration.

INDEPENDENT OF ANY AGREEMENT TO ARBITRATE, YOU WAIVE YOUR RIGHT TO A JURY TRIAL IN ANY JUDICIAL PROCEEDING. IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AGREE THAT EACH PARTY TO A DISPUTE HEREUNDER MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. 

If you bring a dispute in a manner other than in accordance with this section, you agree that we may move to have it dismissed, and that you will be responsible for our reasonable attorneys’ fees, court costs, and disbursements in doing so. Additionally, in any action or proceeding to enforce rights under these Terms, the prevailing party will be entitled to reasonable attorneys’ fees, court costs, and disbursements.

IF YOU ARE DISSATISFIED WITH ANY OF THE CONTENT OR MATERIALS ON OUR SITE, OR ANY SERVICES OR INFORMATION AVAILABLE THROUGH THEM, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE ACCESSING AND USING OUR SITE OR SERVICES.

THE FOREGOING DISCLAIMER SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.

Without limiting any other rights and remedies available to us, we reserve the right, in our sole discretion and without prior notice, to end your access to our Site or Services, or otherwise block your future access to our Site or Services for any reason.

You agree that any violation, or threatened violation, by you of these Terms will cause us irreparable and unquantifiable harm. You also agree that monetary damages would be inadequate for such harm and consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate.

These remedies are in addition to any other remedies we may have at law or in equity.

16. Product Safety, Recalls, and Adverse Events

If you experience an adverse reaction to any CBD or CBG product, discontinue use immediately and contact a healthcare provider. Please report adverse events to info@doceanrx.com with product and lot information.

In the event of a product recall, DOCEAN will comply with all applicable laws and provide instructions to affected customers.

17. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Please check these Terms periodically for changes. If a change to these Terms materially modifies any user rights or obligations, we will endeavor to post notice of the modification on the Site or Services for a reasonable period of time. Any disputes concerning or related to the Site or Services will be resolved in accordance with the version of these Terms that was in effect at the time the dispute arose.

18. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

Email: info@doceanrx.com
Customer Support: info@doceanrx.com

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